Frequently Asked Questions

Data security is our top priority. We implement end-to-end encryption, secure data centers, and strict access controls to protect your information. Additionally, we comply with industry standards like GDPR and HIPAA and regularly update our systems to stay ahead of potential threats.

We provide 24/7 customer support through various channels, including live chat, email, and phone. Our team is always ready to help you resolve any issues or answer your queries promptly.

Absolutely! Our plans are flexible, allowing you to upgrade or downgrade as your business grows or your needs change.

Yes, our platform is designed for seamless syncing with popular scheduling calendars like Google Calendar, Outlook, Calendly, Microsoft 365, and iCloud/Apple Calendar. This ensures smooth scheduling without the need for additional tools.

Yes there is! We are currently running a special offer where you can receive a custom receptionist tailored to your business and be granted full access to its function for the first 14 days! Thats 14 days of not missing any revenue opportunities, and if you want to continue then we would simply begin the billing cycle after that, no interruptions to your workflows.

By automating repetitive tasks, optimizing workflows, and providing seamless customer handling, our platform helps you increase revenue and reduce operational costs. This allows you to focus on strategic goals and business expansion.

We provide detailed onboarding video tutorials, once when you receive your login credentials via email, and a video is linked on your dashboard with clear instructions on how to make all needed connections within your account. Additionally, our team is standing by to assist with whatever is needed to ensure you make the most out of our platform's features.

Our reception service answers calls 24/7. After-hours calls are handled just like daytime calls - greeting callers, capturing their information, and even booking or rescheduling appointments directly on their calendar. No more missed opportunities when your office is closed.

Yes. The platform integrates with your calendar to book, reschedule, or cancel appointments in real time. This keeps your schedule accurate and reduces the back-and-forth between staff and clients.

Absolutely. Clients automatically receive reminders via text and email. These reminders are customizable and proven to significantly reduce no-shows, saving your business time and money.

Most businesses are fully set up in under 48 hours. Our onboarding team walks you through every step - from connecting your calendar and phone number to customizing your responses - so you can be up and running quickly.

By eliminating missed calls, reducing no-shows, and reactivating old clients, the platform directly adds revenue back into your business. On average, businesses see thousands of dollars in additional monthly revenue simply from capturing opportunities that would have otherwise been lost.

The AI receptionist takes routine tasks off your team's plate - answering repetitive questions, booking appointments, sending reminders, and following up with clients. This frees your staff to focus on high-value work like patient care or customer service, while the system quietly handles the rest in the background.