Privacy Policy
last Updated 8/27/25
GulfPoint Assistance, LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, platform, and related services. (collectively, the "Services")
1. Information We Collect
We may collect the following types of information
Personal information: Name, email address, phone number, billing information, and business details provided when you create an account or subscribe.
Usage Data: Information about how you use the Services, including all call records, appointment bookings, and system interactions
Device & Technical Data: IP address, browser type, operating system, and other technical details for security and analytics
Third-Party Integrations: If you connect calendars, phone systems, or other tools, we may collect limited data necessary to provide the integration
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve the Services.
Process payments and manage subscriptions
Send notifications, reminders, and account-related communications
Monitor usage to maintain security and prevent abuse.
Analyze trends to improve performance and customer experience.
Comply with legal obligations
3. Sharing of Information
We do not sell your personal data. We may share information in limited ways:
Service Providers: With trusted vendors (e.g., payment processors, hosting providers) who help us operate the Services
Legal Compliance: If required by law, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Data Retention
We retain information as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements. After this period, data may be deleted or anonymized.
5. Security
We use reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal information
Restrict or object to how we process your data
Request a copy of your data in portable format
7. Children's Privacy
Our Services are not directed to any individuals under 18, and we do not knowingly collect personal information from children. If we learn that a child has provided us with information, we will delete it and terminate the account associated with the information.
8. International Users
If you access the Services from outside the United States, you understand your data may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last Updated" date. Significant changes may also be communicated directly
(e.g., by email or notification)
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
GulfPoint Assistance
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